Info for Current Residents - Revision history

Chris at 18:01, 13 August 2025

2025-08-13T18:01:24Z

← Older revision		Revision as of 18:01, 13 August 2025
Line 1:		Line 1:
			NOTE: Consider moving this to wiki or separate site, unless there is benefit to showing it to prospective tenants/public.

	This guide for residents of Cloud Nine Studios has been written to include all required information you would normally expect to find in a resident handbook as well as additional information to help you get the most out of your time living here.		This guide for residents of Cloud Nine Studios has been written to include all required information you would normally expect to find in a resident handbook as well as additional information to help you get the most out of your time living here.

Chris: Chris moved page Resident Handbook to Info for Current Residents without leaving a redirect

2025-07-30T01:35:09Z

Chris moved page Resident Handbook to Info for Current Residents without leaving a redirect

← Older revision	Revision as of 01:35, 30 July 2025
(No difference)

Chris at 01:34, 30 July 2025

2025-07-30T01:34:39Z

← Older revision		Revision as of 01:34, 30 July 2025
Line 1:		Line 1:
	This guide for residents of ~~Lion Canyon~~ has been written to include all required information you would normally expect to find in a resident handbook as well as ~~a wealth of~~ additional information to help you get the most out of your time living here.		This guide for residents of Cloud Nine Studios has been written to include all required information you would normally expect to find in a resident handbook as well as additional information to help you get the most out of your time living here.

	== Communication ==		== Communication ==

Chris: /* Change of contact info */

2025-07-29T17:49:11Z

Change of contact info

← Older revision		Revision as of 17:49, 29 July 2025
Line 27:		Line 27:
	=== Change of contact info ===		=== Change of contact info ===

	If your contact information, such as your mobile number, changes, you must notify me immediately. Sending a message via TenantCloud is sufficient.		If your contact information, such as your mobile number, changes, you must notify management immediately. Sending a message via TenantCloud is sufficient.

	== Site Policies and Rules ==		== Site Policies and Rules ==

Chris: Text replacement - "Location Details" to "Local Area Guide"

2025-07-29T17:45:01Z

Text replacement - "Location Details" to "Local Area Guide"

← Older revision		Revision as of 17:45, 29 July 2025
Line 230:		Line 230:
	== Local Area Guide ==		== Local Area Guide ==

	{{:~~Location Details~~}}		{{:Local Area Guide}}

	== First Time in San Diego Guide ==		== First Time in San Diego Guide ==

	== Event Calendar ==		== Event Calendar ==

Chris: Text replacement - "tenant" to "resident"

2025-07-29T12:57:21Z

Text replacement - "tenant" to "resident"

Chris at 12:53, 29 July 2025

2025-07-29T12:53:36Z

Chris: Text replacement - "tenant" to "resident"

2025-07-29T12:47:03Z

Text replacement - "tenant" to "resident"

← Older revision		Revision as of 12:47, 29 July 2025
Line 1:		Line 1:
	This guide for ~~tenants~~ of Lion Canyon has been written to include all required information you would normally expect to find in a ~~tenant~~ handbook as well as a wealth of additional information to help you get the most out of your time living here.		This guide for residents of Lion Canyon has been written to include all required information you would normally expect to find in a resident handbook as well as a wealth of additional information to help you get the most out of your time living here.

	== Communication ==		== Communication ==
Line 15:		Line 15:
	=== Requests & questions ===		=== Requests & questions ===

	All non-emergency communication should be sent via TenantCloud—the same system you used to fill out your rental application. You can use the TenantCloud [https://www.~~tenantcloud~~.com/ website] or the app for [https://apps.apple.com/us/app/~~tenantcloud~~/id773281018 iOS] or [https://play.google.com/store/apps/details?id=com.sav.~~tenantcloud~~ Android].		All non-emergency communication should be sent via TenantCloud—the same system you used to fill out your rental application. You can use the TenantCloud [https://www.residentcloud.com/ website] or the app for [https://apps.apple.com/us/app/residentcloud/id773281018 iOS] or [https://play.google.com/store/apps/details?id=com.sav.residentcloud Android].

	If you want to request maintenance, please use the "Requests" feature of TenantCloud.		If you want to request maintenance, please use the "Requests" feature of TenantCloud.
	* Website: Start [https://home.~~tenantcloud~~.com/workorders/wizard/details here] and follow these [https://support.~~tenantcloud~~.com/faq/question/5 instructions].		* Website: Start [https://home.residentcloud.com/workorders/wizard/details here] and follow these [https://support.residentcloud.com/faq/question/5 instructions].
	* App: Same as website, except the "Requests" button to start the process is at the bottom of the screen.		* App: Same as website, except the "Requests" button to start the process is at the bottom of the screen.

	If you have any other questions, please use the "Chats" feature of TenantCloud.		If you have any other questions, please use the "Chats" feature of TenantCloud.
	* Website: Start [https://home.~~tenantcloud~~.com/messages here] and follow these [https://support.~~tenantcloud~~.com/faq/question/50 instructions].		* Website: Start [https://home.residentcloud.com/messages here] and follow these [https://support.residentcloud.com/faq/question/50 instructions].
	* App: Same as website, except the "Chats" button to start the process is at the bottom of the screen.		* App: Same as website, except the "Chats" button to start the process is at the bottom of the screen.

Line 35:		Line 35:
	== Tips & Tricks ==		== Tips & Tricks ==

	The following is a collection of helpful information from me and previous ~~tenants~~ to help you get the most out of your home.		The following is a collection of helpful information from me and previous residents to help you get the most out of your home.

	=== Heating, Cooling, and Ventilation ===		=== Heating, Cooling, and Ventilation ===
Line 148:		Line 148:

	=== Television ===		=== Television ===
	Some streaming video services are provided free-of-charge for all ~~tenants~~. If you need the login info or require live TV service, please [[Contact\|contact me]].		Some streaming video services are provided free-of-charge for all residents. If you need the login info or require live TV service, please [[Contact\|contact me]].

	=== Trash ===		=== Trash ===
Line 154:		Line 154:

	== Renters Insurance ==		== Renters Insurance ==
	Renters insurance is required for all ~~tenants~~; otherwise, rents and security deposits would have to be much higher. Renters insurance typically costs less than $20/month in San Diego.		Renters insurance is required for all residents; otherwise, rents and security deposits would have to be much higher. Renters insurance typically costs less than $20/month in San Diego.

	The easiest way to get this insurance is to buy it directly through TenantCloud by following these [https://support.~~tenantcloud~~.com/faq/question/492 instructions].		The easiest way to get this insurance is to buy it directly through TenantCloud by following these [https://support.residentcloud.com/faq/question/492 instructions].

	However, if you want to use a different provider, you can upload the policy details through TenantCloud as well.		However, if you want to use a different provider, you can upload the policy details through TenantCloud as well.

	== Paying Rent ==		== Paying Rent ==
	* The preferred method of paying rent is via bank payment through TenantCloud by following these [https://support.~~tenantcloud~~.com/faq/question/940 instructions]. (You will not be charged a fee; I pay the fees for you.)		* The preferred method of paying rent is via bank payment through TenantCloud by following these [https://support.residentcloud.com/faq/question/940 instructions]. (You will not be charged a fee; I pay the fees for you.)
	* You can use contact@havenhomes.org to pay via Zelle or Paypal.		* You can use contact@havenhomes.org to pay via Zelle or Paypal.
	* You may also pay via ACH or wire transfer; contact me for instructions.		* You may also pay via ACH or wire transfer; contact me for instructions.
Line 220:		Line 220:
	== Loaner Items ==		== Loaner Items ==

	We have several items available to borrow on an as-needed basis. We expect this list to grow over time, but as of now, the following items are available for ~~tenants~~ to borrow:		We have several items available to borrow on an as-needed basis. We expect this list to grow over time, but as of now, the following items are available for residents to borrow:

	* Wet/dry vacuum		* Wet/dry vacuum

Chris: Chris moved page Tenant Handbook to Resident Handbook without leaving a redirect: Text replacement - "Tenant" to "Resident"

2025-07-29T12:42:23Z

Chris moved page Tenant Handbook to Resident Handbook without leaving a redirect: Text replacement - "Tenant" to "Resident"

← Older revision	Revision as of 12:42, 29 July 2025
(No difference)

Chris: /* Lost keys */

2025-07-29T01:23:02Z

Lost keys

← Older revision		Revision as of 01:23, 29 July 2025
Line 197:		Line 197:
	=== Lost keys ===		=== Lost keys ===

	If you are locked out of your home, please do not call a locksmith unless you are sure I am not home. If you need to get in and I am not responding to your message quickly, just ring my doorbell until I wake up~~. I may be a little grumpy, but I'll be grumpier if you have a locksmith open your door lock, because that will damage it~~.		If you are locked out of your home, please do not call a locksmith unless you are sure I am not home, as they will cause expensive damage. If you need to get in and I am not responding to your message quickly, please contact me through the intercom on the outer gate, and if that fails—you know where I live—please just ring my doorbell until I wake up.

	=== Changing the locks ===		=== Changing the locks ===

← Older revision		Revision as of 12:57, 29 July 2025
Line 15:		Line 15:
	=== Requests & questions ===		=== Requests & questions ===

	All non-emergency communication should be sent via TenantCloud—the same system you used to fill out your rental application. You can use the TenantCloud [https://www.~~tenantcloud~~.com/ website] or the app for [https://apps.apple.com/us/app/~~tenantcloud~~/id773281018 iOS] or [https://play.google.com/store/apps/details?id=com.sav.~~tenantcloud~~ Android].		All non-emergency communication should be sent via TenantCloud—the same system you used to fill out your rental application. You can use the TenantCloud [https://www.residentcloud.com/ website] or the app for [https://apps.apple.com/us/app/residentcloud/id773281018 iOS] or [https://play.google.com/store/apps/details?id=com.sav.residentcloud Android].

	If you want to request maintenance, please use the "Requests" feature of TenantCloud.		If you want to request maintenance, please use the "Requests" feature of TenantCloud.
	* Website: Start [https://home.~~tenantcloud~~.com/workorders/wizard/details here] and follow these [https://support.~~tenantcloud~~.com/faq/question/5 instructions].		* Website: Start [https://home.residentcloud.com/workorders/wizard/details here] and follow these [https://support.residentcloud.com/faq/question/5 instructions].
	* App: Same as website, except the "Requests" button to start the process is at the bottom of the screen.		* App: Same as website, except the "Requests" button to start the process is at the bottom of the screen.

	If you have any other questions, please use the "Chats" feature of TenantCloud.		If you have any other questions, please use the "Chats" feature of TenantCloud.
	* Website: Start [https://home.~~tenantcloud~~.com/messages here] and follow these [https://support.~~tenantcloud~~.com/faq/question/50 instructions].		* Website: Start [https://home.residentcloud.com/messages here] and follow these [https://support.residentcloud.com/faq/question/50 instructions].
	* App: Same as website, except the "Chats" button to start the process is at the bottom of the screen.		* App: Same as website, except the "Chats" button to start the process is at the bottom of the screen.

Line 156:		Line 156:
	Renters insurance is required for all residents; otherwise, rents and security deposits would have to be much higher. Renters insurance typically costs less than $20/month in San Diego.		Renters insurance is required for all residents; otherwise, rents and security deposits would have to be much higher. Renters insurance typically costs less than $20/month in San Diego.

	The easiest way to get this insurance is to buy it directly through TenantCloud by following these [https://support.~~tenantcloud~~.com/faq/question/492 instructions].		The easiest way to get this insurance is to buy it directly through TenantCloud by following these [https://support.residentcloud.com/faq/question/492 instructions].

	However, if you want to use a different provider, you can upload the policy details through TenantCloud as well.		However, if you want to use a different provider, you can upload the policy details through TenantCloud as well.

	== Paying Rent ==		== Paying Rent ==
	* The preferred method of paying rent is via bank payment through TenantCloud by following these [https://support.~~tenantcloud~~.com/faq/question/940 instructions]. (You will not be charged a fee; I pay the fees for you.)		* The preferred method of paying rent is via bank payment through TenantCloud by following these [https://support.residentcloud.com/faq/question/940 instructions]. (You will not be charged a fee; I pay the fees for you.)
	* You can use contact@havenhomes.org to pay via Zelle or Paypal.		* You can use contact@havenhomes.org to pay via Zelle or Paypal.
	* You may also pay via ACH or wire transfer; contact me for instructions.		* You may also pay via ACH or wire transfer; contact me for instructions.

← Older revision		Revision as of 12:53, 29 July 2025
Line 15:		Line 15:
	=== Requests & questions ===		=== Requests & questions ===

	All non-emergency communication should be sent via TenantCloud—the same system you used to fill out your rental application. You can use the TenantCloud [https://www.~~residentcloud~~.com/ website] or the app for [https://apps.apple.com/us/app/~~residentcloud~~/id773281018 iOS] or [https://play.google.com/store/apps/details?id=com.sav.~~residentcloud~~ Android].		All non-emergency communication should be sent via TenantCloud—the same system you used to fill out your rental application. You can use the TenantCloud [https://www.tenantcloud.com/ website] or the app for [https://apps.apple.com/us/app/tenantcloud/id773281018 iOS] or [https://play.google.com/store/apps/details?id=com.sav.tenantcloud Android].

	If you want to request maintenance, please use the "Requests" feature of TenantCloud.		If you want to request maintenance, please use the "Requests" feature of TenantCloud.
	* Website: Start [https://home.~~residentcloud~~.com/workorders/wizard/details here] and follow these [https://support.~~residentcloud~~.com/faq/question/5 instructions].		* Website: Start [https://home.tenantcloud.com/workorders/wizard/details here] and follow these [https://support.tenantcloud.com/faq/question/5 instructions].
	* App: Same as website, except the "Requests" button to start the process is at the bottom of the screen.		* App: Same as website, except the "Requests" button to start the process is at the bottom of the screen.

	If you have any other questions, please use the "Chats" feature of TenantCloud.		If you have any other questions, please use the "Chats" feature of TenantCloud.
	* Website: Start [https://home.~~residentcloud~~.com/messages here] and follow these [https://support.~~residentcloud~~.com/faq/question/50 instructions].		* Website: Start [https://home.tenantcloud.com/messages here] and follow these [https://support.tenantcloud.com/faq/question/50 instructions].
	* App: Same as website, except the "Chats" button to start the process is at the bottom of the screen.		* App: Same as website, except the "Chats" button to start the process is at the bottom of the screen.

Line 156:		Line 156:
	Renters insurance is required for all residents; otherwise, rents and security deposits would have to be much higher. Renters insurance typically costs less than $20/month in San Diego.		Renters insurance is required for all residents; otherwise, rents and security deposits would have to be much higher. Renters insurance typically costs less than $20/month in San Diego.

	The easiest way to get this insurance is to buy it directly through TenantCloud by following these [https://support.~~residentcloud~~.com/faq/question/492 instructions].		The easiest way to get this insurance is to buy it directly through TenantCloud by following these [https://support.tenantcloud.com/faq/question/492 instructions].

	However, if you want to use a different provider, you can upload the policy details through TenantCloud as well.		However, if you want to use a different provider, you can upload the policy details through TenantCloud as well.

	== Paying Rent ==		== Paying Rent ==
	* The preferred method of paying rent is via bank payment through TenantCloud by following these [https://support.~~residentcloud~~.com/faq/question/940 instructions]. (You will not be charged a fee; I pay the fees for you.)		* The preferred method of paying rent is via bank payment through TenantCloud by following these [https://support.tenantcloud.com/faq/question/940 instructions]. (You will not be charged a fee; I pay the fees for you.)
	* You can use contact@havenhomes.org to pay via Zelle or Paypal.		* You can use contact@havenhomes.org to pay via Zelle or Paypal.
	* You may also pay via ACH or wire transfer; contact me for instructions.		* You may also pay via ACH or wire transfer; contact me for instructions.